Wednesday, October 11, 2017

Independent research firms shares the 6 key elements every organization needs to be truly customer-centric

Hi There,


I'm writing to invite you to our upcoming webinar " Enabling Digital Transformation with a Seamless and Secure Digital Experience" on Wednesday, October 18.

Join us to hear from featured guest Merritt Maxim, Principal Analyst at Forrester Research about the 6 key customer-centric objectives that every organization should be tackling. Merritt and I will also discuss these objectives and how the business can achieve valuable ROI and customer insights.

Topics for discussion will include:
  • Registration fatigue and Bring Your Own ID (BYOI) 
  • Global privacy and security standards 
  • Architecture for consistent omni-channel connectivity 
  • Risks mitigation of fraudulent identities and transactions
  • Scalable architecture to serve demand surges without degradation
  • Martech integration to derive customer insights
Register today

I really hope you can make it!

Cheers,
Martijn Loderus, Sr.

Director and Global Practice Partner for Advisory Consulting

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